Do I have to switch multiple or all the products that I use at home?

No. You can begin by switching only the products you already feel unsure about—especially the ones you’ve wanted to replace but haven’t found a safer, eco-friendly alternative that actually works. Start small, and build from there.

Where are the products made?

The products are primarily manufactured in the United States, with a small portion made in Canada, and one cosmetic product produced in Europe due to specific ingredient sourcing requirements. All products are developed with a strong focus on safety, quality, and environmental responsibility.

What if I decide this isn’t for me?

There’s no long-term commitment. Products are backed by a satisfaction guarantee, and you’re always free to stop or adjust at any time.

Will this take a lot of my time? (Shopping)

No. Many customers find that shopping through Live Well Direct simplifies their purchasing process.

Products are ordered online and delivered directly to your door, which can reduce the need for multiple store trips. Having one place for everyday essentials is often more convenient for busy households.

Will this take a lot of my time? (Referring Others)

If you choose to refer others, you decide how involved you want to be and how often you share.

Some participants engage in short, intentional working periods throughout their day. There are no required hours, quotas, or schedules. Individuals approach participation differently based on their personal goals and availability.

Participation is always optional, and support is available.

Do I have to sell anything?

No. There is no requirement to sell anything.

The majority of people who purchase products through Live Well Direct—approximately 82%—are solely customers. They are not pursuing a referral opportunity and do not receive compensation.

Most customers shop through Live Well Direct because they want healthier, safer everyday products for their home and family. They order directly whenever they need more—similar to other online shopping experiences.

This strong base of customers who purchase primarily for personal use creates a sustainable foundation for those who may choose to refer others. Referring is always optional and never required.

Do I have support if I want to refer people?

Yes. You’re never doing this alone.

If you choose to refer others, you’ll have access to a community that shares resources, answers questions, and provides education on what has been effective for them. The focus is on helping people create healthier homes—and for those who are interested, learning how to earn supplemental income by sharing information and products they personally use.

Support is available, and participation is always optional.

Is this an MLM?

No. This is not an MLM.

The company operates using a customer-first referral model, where customers purchase everyday consumable products directly from the wholesale manufacturer through the official store. There are no inventory requirements, no quotas, and no obligation to recruit or sell.

For those who choose to participate in referrals, compensation—when applicable—is based on customer purchases, similar to referral-based programs used by many consumer brands.